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FAQ

  • What materials are your bonnets and robes made from?
    Our bonnets and robes are crafted from a high-quality material such as satin ensuring comfort and durability.
  • How do I determine my size for bonnets and robes?
    We provide detailed sizing charts on our website to help you find the perfect fit. Additionally, our customer service team is available to assist you with any sizing inquiries.
  • Do you offer customization or personalization options for bonnets and robes?
    Yes, we offer customization at an additional cost.
  • Do you ship internationally?
    Yes, we ship internationally. Shipping times may vary depending on the destination, and additional customs fees or taxes may apply.
  • How can I track my order?
    Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
  • What should I do if I receive a damaged or incorrect item?
    If you receive a damaged or incorrect item, please contact our customer service team within 24 hours of delivery. We will provide a prepaid return label and offer a replacement or refund.
  • Do you offer gift wrapping or packaging options?
    At this time, we do not offer gift wrapping or packaging options. However, our products are carefully packaged to ensure they arrive in perfect condition.
  • How can I contact customer service for further assistance?
    You can contact our customer service team via email at oabdesignz@gmail.com or through our website's contact form. Our team is available to assist you with any questions or concerns you may have.
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